At Zertic, we believe in the power of feedback. It’s a cornerstone of our mission to provide reliable, effective solutions for certification bodies, and we are deeply grateful to our customers for sharing their thoughts with us.

We recently conducted Customer Survey, and the results are in. We’re thrilled to see that 86% of participants have been using our system for over two years! This loyalty is a testament to the value we deliver and strengthens our commitment to continually improving our solutions.

Here’s what we’ve learned from you, our users, and how we plan to build on this feedback:

Person holding documents with checkmarks and plus sign.

What Our Users Love About Zertic

1. Versatility & Functionality

Our users love the wide range of possibilities Zertic offers, from customizable workflows to flexible tools that adapt to various needs.

2. Efficiency in Reporting

Users appreciate the simplicity of generating reports and the seamless integration of audit processes. Automated document conversion has made reporting quicker and easier, saving valuable time.

3. Task & Time Management

Users have highlighted the smooth operation of our platform once set up, with the system providing direct insight into daily tasks and priorities, helping teams stay on top of what matters most.

4. Centralized Communication

From automatically pre-filled emails to internal alerts, users appreciate that our system ensures that all communication stays in one place. This reduces the chances of missed details and boosts team collaboration.

5. Complete Client Overview

Users love the ability to track everything from client management to certificates, audits, and non-conformance statuses—all from a single, intuitive dashboard.

6. Efficient Audit Preparation

Our users love how the system automatically generates audit plans based on standards, pre-fills information, and offers great templates, saving them time and effort in the planning phase.

7. Automated Quotations & Invoices

Automating the creation of quotations and collective invoices has been a game changer for many of our clients, simplifying administrative tasks and saving valuable time.

What our customer say

“The software ensures a strong structure so only qualified inspectors are deployed, inspections are planned on time, and all requirements are met before reporting.”

Inspector

“It’s my online work environment. I can view all clients, manage their certificates, and get insights on outstanding tasks.”

Certification coordination

“Efficiency of reporting, it no longer needs to be drawn up manually.

Technical Manager

“Standard information from previous audits is reused, saving time. Plus, standard responses and linked email templates streamline the workflow.”

Inspector & IT Key User