What is certification
management software?
Certification body software — sometimes searched for as certification management software, TIC software or audit management software — helps certification bodies run their core operations in one connected, auditable workflow instead of across disconnected tools.
Unlike a generic CRM or audit app, purpose-built software for certification bodies understands accreditation — multi-site scopes, integrated audits, impartiality and competence rules, and the traceability an accreditation body expects. It replaces spreadsheets and email threads with a single source of truth, from first client contact to certificate renewal.
It connects every stage of the certification lifecycle
Why certification bodies
outgrow generic tools
You don’t struggle because your people work slowly — you struggle because your tools aren’t built for the complexity of your audit programs and workflows. As you grow and add standards, sites, and integrated audits, generic or rebuilt systems can’t keep up, and that fragmentation turns into real risk:
| Where your work breaks | What it costs you |
|---|---|
| You re-enter the same data at every stage | Client data, quotes, and planning live in separate tools |
| Findings in Word, certificates in folders | Audits arrive at review incomplete |
| Decision logic lives in someone’s inbox | Accreditation questions become a folder search |
| More standards, sites, and integrated audits | Missed mandatory visits, unqualified assignments |
When your evidence is scattered and your tools don’t match the complexity of your work, you end up defending certificates you can’t fully trace. Audit management software solves this by keeping every stage connected — so data is captured once, complexity is handled by design, and everything stays traceable end to end.
Explore the connected workflow
Manage certification from acquisition and quotation to audit execution, certification, finance and renewal. Each stage works with the same data, maintaining traceability and reducing re-entry between teams and systems.
| Module | What it does |
|---|---|
| Sales | Manage acquisition from lead to customer, with organisations, contacts, sites and audit history connected in one record. |
| Quotation | Prepare single-site, multi-site and integrated audit quotations using one connected calculation and pricing process. |
| Audit Program | Turn standards, scopes, and sites into a structured, ready-to-plan audit program. |
| Audit Scheduling | Match the right auditor on availability, impartiality, and competence in one view. |
| Audit Execution | Run the whole audit in one digital form, online or offline, and hand over a review-ready file. |
| Non Conformity | Track, assess, verify, and close every NC, with corrective actions via the client portal. |
| Certification | Review the audit record, make certification decisions, issue certificates and manage renewals in one controlled workflow with a complete audit trail. |
| Finance & Invoicing | Export executed work, hours, costs and revenue for financial reporting and oversight—and automate invoice creation when your workflow is ready. |
| Client Portal | Give clients one secure place to resolve non-conformities, upload corrective action plans and supporting evidence, and access their certificates |
What changes when the workflow is connected?
When information and controls stay connected from stage to stage, teams spend less time recreating context, handovers are easier to review, and evidence remains available where decisions were made. The result is not simply more digitisation: it is a certification process that is easier to operate, scale and defend.
“We were growing fast, like any other. The problems grew too, because it became increasingly painful that the generic, rebuilt systems could no longer handle the complexity.”
— Zertic Customer
How does Zertic keep your process accreditation-ready?
Certification bodies need to demonstrate that every certification outcome is based on a controlled and traceable process. Zertic helps keep that evidence connected rather than reconstructed at assessment time.
The role of AI in certification
Connected, structured data creates the foundation for the responsible use of AI. In certification, AI should support people where outputs can be reviewed, while business rules and human controls continue to govern decisions that require certainty and accountability.
Zertic is building towards this future from a governed workflow foundation, so certification bodies can adopt new capabilities without sacrificing traceability or control.
Explore our vision for governed AI in certification
Built for Certification Bodies Across Every Scheme & Sector
Zertic adapts to your specific standards, audit rules, and workflows, whether you operate across global multi-site industrial groups or specialized local schemes.
✓ Agriculture, Feed & Food
Run GLOBALG.A.P., ISO 22000, Organic, BRCGS, IFS, and seasonal production-cycle audits in one connected workflow.
✓ ISO Management Systems
Handle multi-site, integrated (ISO 9001, 14001, 45001, 27001), and team audits under ISO/IEC 17021 rules.
✓ Automotive
Manage demanding IATF 16949 and VDA audits with strict audit-day calculations and structured non-conformity tracking.
✓ Aviation & Aerospace
Streamline AS9100, AS9110, and AS9120 certifications with complete oversight and audit defensibility.
✓ Environment, Health & Safety (EHS)
Deliver ISO 14001, ISO 45001, and ISO 50001 audits across manufacturing, construction, and services.
Go live quickly using your existing checklists and proprietary schemes without re-engineering your standards.
Why certification bodies choose Zertic
Zertic is built around how audits and certification actually work—designed for accreditation from the ground up, not adapted from generic software.
ISO 27001 certified. Available in English, Spanish and French.
Used by certification bodies across Europe, North America and South America.
Used by certification bodies across Europe, North America and South America.
Trusted by certification bodies · GDPR & ISO 27001 compliant
Trusted by certification bodies · GDPR & ISO 27001 compliant
