Your team is struggling with managing all deadlines, as data gathering is very complex. You are not able to serve all your clients in time

You will recognize not being able to make real-time analysis and provide your team with KPIs. They are just not able to make timely interventions and it will make you “suck” into the daily operations.

You have an endless struggle with lost data, missed deadlines, and expired certificates that sometimes lead to burnout. Something going wrong should not be a surprise with manually entered data in old-school software like Excel and Word.

The information is entered manually for the proposal, again for the contract, again into the planning program and on it goes. Entering the data for each new task never stops.

 There is one big thing that quietly drives you nuts rather than this complexity. It is new accreditation requirements that come in each year rather than the complexity of the certification process.

All the information is in personal email boxes or local excel sheets. Your frustrations are reaching the boiling point. Obviously, all information should be checked and double-checked before the certificate is issued.

Each of the bodies that you interface with has its own database which demands your information. And for each one, there is a tonne of work required to provide the data in the format that they require.

You as a TIC body probably keep track of the data of auditors’ competencies and store the data in separate files. This results in another issue in planning. Planners have to do endless manual checks before scheduling an auditor.